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Failure to Connect to Active Directory Server (Auto-Detect)

Symptom

When using auto-detection of Active Directory servers SECURITY_AD_SERVER_AUTODETECT=true, the following message appears in the log file:

(Active Directory) Failed to connect to an available server, or no servers were available.

WARNING: Consider configuring a Virtual Machine (VM) via VM Console and not via Remote Desktop. You will lose connection to the VM if this configuration is done via Remote Desktop.

Cause 1

The domain name used for auto-detection may be incorrect. To check the domain used for auto-detection:

ClosedWindows:
  1. Open a command prompt (cmd.exe) from the Start menu.
  2. Type ipconfig to display the network adapter settings for the computer.
  3. The domain name will be listed under 'Connection-specific DNS Suffix'.
ClosedLinux:
  1. In a terminal window, type cat /etc/resolv.conf to print out DNS resolving rules for the machine.
  2. The domain name will be listed under 'domain' or 'search'.

The domain name used for auto-detection must match the Windows domain you are intending to use with FME Server. For information about how to obtain the fully-qualified domain name (FQDN), see SECURITY_AD_SASL_OPTION_REALM.

Resolution 1

Update the domain name used for auto-detection.

ClosedWindows:
  1. Open 'Network and Sharing Center' from the Start menu.
  2. Select 'Change adapter settings' on the left-hand side.
  3. Right-click the network connection (commonly 'Local Area Connection'), and select Properties.
  4. Select 'Internet Protocol Version 4 (TCP/IPv4)' and click on 'Properties'.
  5. Click on 'Advanced...' to open the advanced TCP/IP settings page.
  6. On the 'DNS' tab, enter the FQDN into the 'DNS suffix for this connection' field.
  7. Click 'OK' to exit all dialogs.
  8. Open a command prompt (cmd.exe) from the Start Menu.
  9. Type ipconfig to display the network adapter settings for the computer.
  10. Confirm the domain name is now listed under 'Connection-specific DNS Suffix'. If it is not:
    1. Restart the network adapter: In the Network and Sharing Center, right-click on the same network connection and disable the connection. Right-click again and enable.
    2. Reboot the system. After reboot, recheck the network adapter settings.
ClosedLinux:
  • Modify '/etc/resolv.conf' to use the correct FQDN.

Cause 2

Auto-detection may not be available for the current Windows domain configuration.

Resolution 2

Disable auto-detection of Active Directory servers and specify them manually. For more information, see SECURITY_AD_SERVER_COUNT, SECURITY_AD_SERVER_HOST, and SECURITY_AD_SERVER_PORT.