Monitoring Instance Events

You can configure an FME Flow Hosted instance to send notifications about events that occur on an instance, such as when an instance changes status, or when security patches are available.

The following event notifications are created by default on new instances:

  • Fatal error: A fatal error occurred during an instance status change.
    • Note  In this event, the Safe support team is also notified, and will contact you as soon as possible. No hourly fees are charged for an instance as a result of a fatal error.
  • Instance action failed: The instance fails to change status.
    • Tip  In this event, we recommend you retry changing the status, and check if successful.

You can specify the following additional events to trigger a notification:

  • Instance started: The instance status switches from PAUSED to RUNNING.
  • Instance paused: The instance changes status from RUNNING to PAUSED.
  • Instance rebooted: The instance is rebooted.
  • Instance monitoring inactive: The instance is not sending monitoring data. This event can trigger instead of a pre-configured alert when the instance fails to report health indicators on startup.
  • Security patch available: A new security patch needs to be applied.
    • Note   This event only applies to instances that are configured for User initiated security updates.
  • Reboot required: An instance needs rebooting to apply security updates.
  • SSH Login: The instance was accessed by the FME Flow Hosted support team via secure shell (SSH) network protocol.
  • Security group modified: A security permission on the instance was added or modified.

To add an instance event notification

  1. From the Instances page, select the instance you want to configure.
  2. Select the Events tab.
  3. Click Create Event Notification.
  4. Under Trigger type, select the type of event you want to trigger a notification (see above).
  5. Under Notify, select the recipient of the notification. You can specify the e-mail address of an FME Flow Hosted account member, or a previously-created notification group.
    6. Note  If the account member or notification group is removed after the event notification is created, the instance is highlighted on the dashboard to indicate that an existing event notification must be modified with a new recipient.
  6. Click Create Event Notification.

To edit or remove an instance event notification

  1. From the Instances page, select the instance containing the event you want to remove.
  2. Select the Events tab.
  3. Click the ellipsis (...) beside the event you want to remove, and select Edit or Delete.

See Also