Troubleshooting

Problems sometimes arise when attempting to connect to a DynamoDB database. This is almost always due to a misconfiguration in the user’s environment.

The following suggestions can often help detect and overcome such problems.

  • Ensure you can connect to the database with through the AWS Console, and that you have appropriate permissions to access the table. See DynamoDB documentation for proper security and connection information.
  • If the table list in the DynamoDB reader parameters box does not display your table, ensure you have selected the appropriate region. DynamoDB tables are region-dependent, so selecting an incorrect region will prevent your table from appearing in the table list.