Request and Install a License

License files are installed, by default, to: Windows: C:\ProgramData\Safe Software\FME Server\licenses Linux: /opt/fmeserver/licensesDynamic Engine (CPU Usage) licensing is not available for engines on FME Cloud.

Automatic Mode (Recommended)

If your FME Server host machine has an internet connection, you can request and install a license online without any need for downloading and re-uploading a license file.

Note:  

Licensing FME Server over the internet requires no inbound connection. For more information, see FME Server Automatic Licensing URLs.

If you purchased credits for Dynamic Engines (CPU Usage), automatic mode only is supported. Manual mode licensing (below) is not supported.

  1. Open the FME Server Web User Interface as a user assigned to the fmesuperuser role. If none of your FME Engines are licensed, you will see a prompt to activate FME Server. Click on the prompt. Otherwise, select System Configuration > Licensing.
  2. Click Request New License.
  3. Complete the fields on the Request a New License page. If you have a product Serial Number, be sure to provide it. If not, you will receive a 7-day evaluation license, which you can extend to 60 days (see below).

    4. Note: In addition to licenses for standard FME Engines, an evaluation license that is requested in Automatic Mode includes 100 hours of Dynamic Engine (CPU Usage) credits.

  4. Licensing Mode: Select Automatic.
  5. Click OK.
  6. A message indicates that your license is installed, and your available engines appear momentarily on the Engines page.

    7. Note: If the Serial Number you provided includes Dynamic Engines (CPU Usage), they are not configured to start by default. You can start and configure your Dynamic Engines on the Engines page.

Manual Mode

If you prefer not to use an internet connection for licensing, or if your FME Server host machine does not have an internet connection, use this process to install a license.

Note: If you purchased credits for Dynamic Engines (CPU Usage), manual mode licensing is not supported. Use automatic mode for licensing (above). For more information, contact your Safe Software sales representative.

  1. Open the FME Server Web User Interface as a user assigned to the fmesuperuser role. If none of your FME Server engines are licensed, you will see a prompt to activate FME Server. Click on the prompt. Otherwise, select System Configuration > Licensing.
  2. Click Request New License.
  3. Complete the fields on the Request a New License page. If you have a product Serial Number, be sure to provide it. If not, you will receive a 7-day evaluation license, which you can extend to 60 days (see below).
  4. Licensing Mode: Select Manual.
  5. Click OK. A license request .json file downloads.
  6. Email the .json file to codes@safe.com.
  7. You will receive an email from Safe Software with a license file, which has a .fmelic extension. Download the file.
  8. Return to the Licensing page. Under Standard Engines, click Upload License File and select the .fmelic file to upload. Or, drag and drop the .fmelic file onto the page under Standard Engines. A message indicates that it is installed, and your available engines appear on the Engines page.

Extending an Evaluation License

If you installed a 7-day evaluation license, you should have an email from codes@safe.com that allows you to extend the license to 60 days.

Automatic Mode (Recommended)

If your FME Server host machine has an internet connection, you can extend an evaluation license online without any need for downloading and re-uploading a license file.

  1. Open the email and click the link as instructed.
  2. A web page opens indicating the request was successful. Additionally, a link is provided to download the license file. Click the link to download the file for safekeeping.
  3. Return to System Configuration > Licensing and click Refresh License. The license should now be extended accordingly. The EXPIRES field shows the new expiry date.

Manual Mode

If you prefer not to use an internet connection for licensing, or if your FME Server host machine does not have an internet connection, use this process to extend an evaluation license.

  1. Open the email and click the link as instructed.
  2. A web page opens indicating the request was successful. Additionally, a link is provided to download the license file. Click the link to download the file.
  3. Return to System Configuration > Licensing and click Upload License File. Or, drag and drop the file onto the page. (You may need to move the license to a location where it can be accessed). A message indicates that it is installed. The license should now be extended accordingly. The EXPIRES field shows the new expiry date.

Problems?

See Also