Send an Email

The Email external action receives messages and delivers emails via the SMTP protocol.

Note: Email servers may have maximum connection limitations. When an Email Destination sends multiple e-mails to the same server in quick succession, this limitation may cause e-mails to be dropped. To fix this issue, adjust the MAX_WORKER_THREADS parameter in the email.properties file, located in <FMEServerDir>/Server/config/subscribers, to a value at or below the corresponding value of the email server. For example, if the email server's connection limit is 20, lower MAX_WORKER_THREADS from 100 (default) to 20.

Configuration

Note: See also Working with Parameters in Automations Workflows.

  • SMTP Server: Mail exchange server domain name or IP address used for sending email.
  • Tip: To auto-populate some fields for common SMTP servers, click Load Template.

  • SMTP Server Port: Mail exchange TCP port used for sending e-mail. If Connection Security (below) is SSL/TLS, specify port 465. If StartTLS or None, specify port 587.
  • SMTP Account: If the SMTP server requires authentication, this is the user name.
  • SMTP Password: If the SMTP server requires authentication, this is the user password.
  • Connection Security: The encryption mechanism used for the connection.
    • SSL/TLS: The connection uses Transport Layer Security (TLS), formerly Secure Sockets Layer (SSL), supported by most common SMTP e-mail servers.
    • StartTLS: An SSL/TLS connection with the e-mail server is initiated using the STARTTLS command.
    • None: The connection is unencrypted.
  • Email To, Email Cc, Email Bcc: Corresponds to the To, CC, and BCC fields, respectively, in standard e-mail messages. Separate multiple recipients with commas. For example: recipientOne@example.com,recipientTwo@example.com,recipientThree@example.com
  • Email From: Corresponds to the "From" field in standard e-mail messages. If users reply to the notification e-mail, it is directed to this address.
  • Email Subject: Corresponds to the "Subject" field in standard e-mail messages.
  • Email Format: The format of the e-mail, either plain text or HTML.
  • Email Template: The message body to use for delivery. This is a template that allows the use of various tags that are replaced with dynamic information before delivery. For more information, see Email Template Language.