You are here: Licensing > Single-Fixed Licenses > Installing a License File Provided by Safe Software

Installing a License File Provided by Safe Software

Follow the steps below if you have a problem with the automated license generator. If this happens, you will need to install a license file (*.fmelic) provided by Safe Software.

For Linux users, you must log in as the same user who installed FME Desktop.

  1. Go to the FME Desktop License Activation web page (http://www.safe.com/activation/).
  2. Provide the following:
    • Serial number. To get your serial number, see the confirmation e-mail you received after purchasing FME Desktop.
    • Tour 10-digit registration key, which is located at the bottom left corner of the install pane of the FME Desktop Licensing Assistant:

      • Note: The number shown here is an example only.

  3. Click Retrieve License File and download the file.

    4. If the previous steps are unsuccessful, you can also send an e-mail message to codes@safe.com with your serial number and registration key. You will receive an e-mail message from Safe Software with an attached .fmelic license file.

  4. Open the FME Desktop Licensing Assistant (fmelicensingassistant.exe)
    • On Windows, the Licensing Assistant is in the Start menu under FME Desktop, or fmelicensingassistant.exe in the root folder of the FME Desktop install directory.
    • On Linux, the Licensing Assistant is in the Applications menu, or in the root folder of the FME Desktop install directory.
    • On Mac, the Licensing Assistant is in /Library/FME/<version>/Apps/FME Licensing Assistant.
  5. Click Install a license file provided by Safe Software.

  6. Browse to the location of your license file and click Activate.

  7. Click Finish.

FME Desktop is successfully licensed.

Licenses are tied to physical properties of systems. If you change your system's hardware configuration, your FME license may not work and you will need to request a new one.